After you receive it and before you open the weft head, you can return it to us in 5 days to get 100% refund for your hair but the return shipping cost buyers support.
After you open the package and weft head but before you use it, if you find any quality issue
on weft head on hair itself, you can return to us to get replacement. In this case, you should undertake the back and forth freight.
After you useit, the cause of the issue is hard to be defined due to human hair weft is natural product, we don't support on refund.
Custom order : We do not accept return for custom order.